Our Commitment to GDPR

Quartz Wheel is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This page explains how we comply with these regulations and outlines your rights as a data subject.

Data Controller

Quartz Wheel is the data controller responsible for your personal data. Our contact details are:

Quartz Wheel
47 Primrose Lane
London, SW1A 2DG
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data under the following lawful bases:

Consent

Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.

Contract

Where processing is necessary for the performance of a contract with you, such as when you book our services.

Legitimate Interests

Where processing is necessary for our legitimate interests or the legitimate interests of a third party, and your interests and fundamental rights do not override those interests.

Legal Obligation

Where processing is necessary for us to comply with legal obligations.

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.

Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to your request within one month.

Right to Erasure

Also known as the "right to be forgotten," you can request that we delete your personal data in certain circumstances, including:

Right to Restrict Processing

You can request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can also request that we transfer this data directly to another organisation where technically feasible.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making that falls within this scope.

How to Exercise Your Rights

To exercise any of your rights, please contact us at [email protected] with your request. We may need to verify your identity before processing your request.

We will respond to all legitimate requests within one month. Occasionally, it may take us longer if your request is particularly complex or you have made multiple requests. In this case, we will notify you and keep you updated.

Data Protection Officer

For any questions or concerns regarding our data protection practices, please contact:

Email: [email protected]
Subject line: "Data Protection Enquiry"

Complaints

If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

International Transfers

We primarily store and process your data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Retention periods vary depending on the type of data and the purpose of processing. Contact us for specific information about retention periods.

Updates to This Information

We may update this GDPR compliance information from time to time. We encourage you to review this page periodically for any changes.